Interior Excellence From Soup to Nuts

Bridgewater resident Myles Albert has two sayings in his interior design business called Interior Excellence.

“Without women I would be unemployed, and thank God for the market that has the means to use my services," he said.

Women, Albert said, are usually the key decision-makers in home renovation and design, and the high-end market as always been a rich one for interior design services.

But at this point, Albert, a Bridgewater-based interior design and renovation specialist, might be considering adding another saying: “think warm.”

“Thirty-two years ago I moved to San Diego to get away from the cold,” Albert said. “During my time there, I met a girl from Edison and we returned to have a family here.”

Fast forward 32 years and two children later, and Albert has built a thriving business by following the warmth—into warmer climates and his own sense of design with warmer colors and textures.

“I like warm colors and believe that everything in a home should flow,” Albert said while on a tour of his Bridgewater home. Despite having teenage boys, the place is spotless and features warm brown hues and faux finish textures throughout. 

New Jersey is a long way from San Diego, but then again, Albert’s business is a long way from its humble beginnings as a wallpapering and painting company. Back in San Diego, and later in Miami, Albert was doing work in high rise Sheraton hotels and Comfort Inns.

“After I moved back here 16 years ago, I turned into an interior renovation company and the business went from 80 percent commercial and 20 percent residential in San Diego to 95 percent high-end residential,” Albert said.

In the service business, what matters most is value given to customers—and to that extent Albert’s Interior Excellence has created differentiation based on “old school service."

“I view myself as different than anyone else,” he said. ”I handle soup to nuts [on a project]. My clients don’t have to juggle all these different contractors [to get a job done the way they want].” 

It is common in construction for customers to have to deal with multiple vendors such as an electrician, a plumber, a construction contractor and a dry waller, among others.  

Because he functions as a single point of contact and can therefore give more attention to detail, Albert said he almost always comes referred, although he said he gets 15 percent of his business from the Internet.

Regardless from where the lead comes, Albert said that in this tough economy, he prices jobs very competitively in order to maintain a flow of business—but he does so without sacrificing an ounce of quality.

“The bottom line is exceptional work,” Albert said.

And perhaps a little warmth.