JCP&L Planning Public Meetings

Three are planned, and one will be open to the public.

With plans still being made for a full public meeting with JCP&L, Bridgewater resident Neha Limaye said she was told there will be one scheduled, the date just has not been set.

And if that date isn't before the already-requested Dec. 7 meeting, Limaye said, she and the other residents planning to head over to the Morristown offices that morning are still intending to go.

According to Limaye, Bridgewater Township Councilman Matthew Moench spoke to PSE&G and JCP&L representatives to arrange for public meetings. The area manager from JCP&L, she said, responded by saying there will be three rounds of meetings.

The first, Limaye said, is planned with township officials only, the second will be with a few members of the Facebook group she created and the third will be a full public meeting.

"Dates are yet to be set and communicated," she said. "We expect these dates to be communicated soon, however if we do not get set dates before the 7th, we will continue with our plan of being at the JCP&L office at 9 a.m. on the 7th."

Limaye said she spoke with Moench about these intentions, and said she would like to ensure that no meetings are scheduled during the week of Thanksgiving and the week of Christmas.

"[That way it] allows us to attend in good numbers," she said.

BR Parent November 19, 2012 at 10:16 PM
Please ask JCP&L what they learned from their areas of weakness during last year's ice storm! During the recent hurricane their communication with customers was abysmal. Customer service reps were instructed to use a script that made them seem like automatons. They were unable to communicate any real information to customers and they were not allowed to relay information to anyone in their company outside of their call center. They were only allowed to "write tickets" After dozens of calls to the company, still nobody came to assess the damage on their block for over a week.(Where were all those "tickets??") (lLinemen could be dispatched to do the work only after an assessment was made.) Customers felt they were forgotten. COMMUNICATION and BETTER ORGANIZATION, TOP DOWN.


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