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• HBR reports that 81% of job candidates lied about themselves during interviews and that on average almost three lies are told for every 15 minutes of discussion
• Right Management reports that the cost of a bad hire can be as high as 5X the employee’s salary
• Forbes reports that "Lies in the workplace are expensive. According to the Association of Certified Fraud Examiners, a typical organization loses 5 percent of its revenue to fraud."
The average ability of untrained people to detect deception is 54%, not much better than chance. The research and science of Dr. Paul Ekman has uncovered the most reliable indicators to reading people. One of those indicators is found in the face.
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There is a distinct set of muscular configurations in the face that are directly responsible for communicating emotions with universal properties. Universality and spontaneity of these emotional expressions are what make facial expressions so uniquely insightful and reliable vehicles to people reading.
This interactive workshop will present the science and background behind the universal expressions and introduce the 5 channels of communication leading to better people reading skills! This session is relevant to anyone who is interacting face to face with another person.
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It is a topic of interest for many professions. Most importantly, it is an educational program that will work towards dispelling the many myths of detecting deception while introducing important skills by building participants observational skills through a method that is reliable yet non-invasive using only the power of observation and listening skills.
About the Presenters
Mike Palestina
Mike is a Certified Executive Coach, Leadership Consultant, and Facilitator who partners with senior executives, managers and leaders to inspire and enhance individual's attitudes, behaviors and performance resulting in increased employee engagement and retention. These shifts ultimately contribute to successfully reaching desired goals and exceeding individual and organizational expectations.
Mike combines more than 28 years of practical Fortune 500 business leadership experience (in a variety of functional areas including Marketing and Business Development, Client Implementation and Services, Project Management and Operations) with more than 350 hours of accredited coaching, emotional awareness and non-verbal communications training and 9+ years of actual coaching experience at senior levels.
Having extensive practical business experience he blends coaching practices with mentoring, advising and counseling as well, thus providing his clients with a richer interpersonal experience in which to modify attitudes, behaviors and performance.
Maggie Pazian
Maggie has more than ten years of experience in both field and academia. She specializes in emotion recognition, micro-expressions, body language, Facial Action Coding System and cues to deceit; delivering dynamic skill building programs for individuals and organizations alike.
The focus of her training is to translate the insights developed from leading-edge research on emotion and to create applications and develop training for those interested in improving their communication and people reading skills.
