Bridgewater Works
Small Business Owner Speaks From the Hearth
When other small business owners retreated, Loyd Miller advanced.
It's like stepping into a warm and inviting home with the glow from welcoming hearths in every direction. It's a fireplace-lovers paradise. If you feel happy and secure walking into Alber's Fireplaces on Route 22, it's not just a coincidence, because owner Loyd Miller designed the showroom with his customers' delights in mind—and it is this concern for the customer experience that is at the heart of his success. Miller—who was born in Wiesbaden, Germany and is a blacksmith by trade—began working for Alber's Fireplaces in 1978, when he first arrived in the United States. The company was founded by Hans Albers in 1976, and, in 1986 Miller went into a partnership with Albers' daughter. But in 2001, Miller purchased the business and became the…
